Refund policy

Last Updated: [21/08/2026]

At Season Sarees, we want you to be happy with your purchase. If you receive a damaged, defective, incorrect, or substantially different product, we are here to help.

Eligibility for Return

You may request a return or exchange if:

The saree received is damaged or defective.
You received a wrong product, colour, or design.
The product received is substantially different from what was displayed on our website.
The product has a manufacturing defect.

Return requests must be raised within [48 hours / 3 days] of delivery.

Conditions for Return

To be eligible for a return:

The saree must be unused and unworn.
The product must be in its original condition.
The original packaging, tags, labels, and accessories must be intact.
The product must not have any stains, perfume smell, makeup marks, damage, or signs of use.
A clear unboxing video may be requested for damaged or incorrect orders.

Products that do not meet these conditions may not be eligible for return.

Non-Returnable Products

The following products are generally not eligible for return unless they arrive damaged, defective, or incorrect:

Sarees that have been worn or used.
Products damaged after delivery due to customer handling.
Products without original tags or packaging.
Products altered, stitched, customised, or modified at the customer's request.
Products purchased during a final sale or marked as non-returnable.

How to Request a Return

To request a return, contact us at:

Email: [sarthakb242@gmail.com]
WhatsApp/Phone: [ 9811319730 , 9354884354 ]

Please provide:

Order number
Reason for return
Photos/videos of the product
Photos of the packaging, if applicable

Our team will review your request and confirm whether the return is approved.

Refunds

Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, the refund will be processed to the original payment method or through another available method.

Depending on your bank/payment provider, the refund may take [5–7] business days to reflect in your account.

Exchanges

If an exchange is available, the replacement product will be shipped after the returned product has been received and inspected.

Exchange availability may depend on stock.

Return Shipping

If the return is due to an error on our part, such as receiving a damaged, defective, or incorrect product, Season Sarees will bear the applicable return shipping cost.

For other approved returns, return shipping charges may be deducted from the refund where applicable.